Ultracamp FAQ

ultracamp-logo.png What is UltraCamp?

UltraCamp is an online database used by many camping facilities nationwide to help with the registration and record keeping of their summer camping and retreat programs. All paperwork is digitally saved inside the individual's UltraCamp account. Camp Capers, Duncan Park, and Mustang Island Conference Center use this for all camp registrations. The DWTX Happening movement also uses this database.

How do I access my UltraCamp account?

Click the blue register button on the right side of this page or go to the Camps and Conference page on the Diocese of West Texas website (www.dwtx.org/camps) and follow the blue register link from that page.

To access registration and account management features, you must create an account first, following the instructions on the Registration log-in page. (If you already have an account from a previous camp registration, enter your username and password to access it.) After you create your account, you will be asked to list a primary contact and a secondary contact, if desired.  At this time, you may also add anyone else you wish to have in your account.

What if I forgot my username and password?

From UltraCamp, click on the “Forgot your login information?” link and fill in your email address. Your login information will be sent to you. You can also email the Camps & Conferences administrator or call the Bishop Jones Center at 888/210-324-5387, and we will send you the information you need.

How do I register for an event?

Once you have logged into your Ultracamp account, click "Make New Reservation” link on the left side of the page. Select the name of the person going to camp, or the options to make a group reservation (ie Mustang Island Family Camp, Mother/Daughter or Father/Son retreats), view upcoming sessions, or add a new person to the account.

What if the event is full?

If the event or session is full, scroll  and click on the “waiting list” for that event. You will be directed to the payment page where you are then able to “complete the order.” This will automatically add you to the waiting list. Once a spot is available, you will be contacted by phone and email.

Where do the other tabs located in the main account page lead?

  • Clicking on the person’s name directly - If you click on a person’s name, located on the main page, you will be directed to the “Person Detail” page. There is a “Person Detail” page for everyone listed in your UltraCamp account. The “Person Detail” page is where you may also make reservations, edit memberships (church affiliation), edit/add medications, and view/edit any forms that need to be completed.
  • Accounts Balance Tab – This is where you are able to view your account’s financial status. By clicking on the “plus” sign, you are able to make various payments. The “Sponsorship Payments” link requires a code from a church where a scholarship has already been approved for you. This is not used for applying for scholarships from the diocese.
  • Previous Reservation and Session Waiting List – This is where all your reservations are recorded.
  • Alternate Contacts – Persons not listed in your account whom you would like for us to contact are listed here.
  • Authorized Pickups – Persons not listed in your account who have permission to pick up your child are listed here. You may add or delete individuals here.
  • Friends Account – This is where you add people to your account giving them the ability to email your child while at summer camp. Once you have added them to your “friends account” a Friend Code will be generated.  You will then create a “pass phrase,” which will give the friend access for emailing. Email the information to your friend. Once your friend has received the email, he/she will click on the link which will send them to the UltraCamp login page. Your friend will need to create an account. Once the account is created, he/she may go to the email icon located on the left-had side of the main account page and email the camper. If your friend already has an account, he/she may go directly to the email icon and send an email.

What are the icons on the left hand side of the page for?

ultracamp_download-icon.gif This icon will connect you to the UltraCamp documents. These are the documents that have information regarding the session you have signed up for. You are able to download the forms and print them off anytime. This is also where you find the online forms that are in your account. Click on the form you would like to review or edit and then the name of the person which requires updating.

ultracamp_estore-icon.gif This icon will take you straight to the camp store.

ultracamp_email-form-icon.gif This icon takes you to the page which will enable you to email a camper. Only persons listed in your account can email a camper directly using this procedure (see "Friends Account" above). If someone not listed in your account would like to email your camper, he/she will need to be added to your “friends account,” which is located on your main account page. 

ultracamp_sponsorship-icon.png This is where a code is entered if you plan to sponsor someone else to attend a camping session or retreat. 

ultracamp_donation-icon.gif This icon is used for donations.

ultracamp_sessions-icon.gif This icon will give you a list of available sessions offered through UltraCamp.

ultracamp_home-icon.gif This will take you back to the main page of the DWTX website.